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Founded the credit union. The mission was simple - we're created to serve the education community. Our first meeting was in Aberdeen High School.
Har-co set up shop in the "little white house." Herbie the parrot became our official mascot.
Our Member Experience Pledge.
To be courteous and kind, treating everyone in an open, fair and helpful manner.
To tell the truth in every communication that we have, delivering it in the most respectful manner possible.
To be alert and attentive throughout the workday and maintain a positive, optimistic attitude.
To dress and behave in a professional manner.
To take ownership and follow through to resolve member concerns in a timely manner and not simply “pass the buck”.
Ownership
To treat members with respect and professionalism, ensuring the highest quality service.
Collaboration
To collaborate with, support, encourage and value our colleagues in these efforts to deliver great member experiences.
Accommodation
To make the extra effort to accommodate requests, only saying “NO” as a last resort.
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