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The Contact Center Agent builds, develops and fosters great member relationships. They answer incoming calls, respond to inquiries, troubleshoot issues/problems, process requested transactions and provide general information. Must be knowledgeable and able to communicate the credit union’s current policies and procedures. They must maintain a professional demeanor/attitude and project such through any communication with the member. Contact center agents will provide members with product terms and features or answers to questions about a service. Contact center agents are scheduled during operating hours, including Saturdays. The individual must have the desire and passion to grow and continually learn in an ever-changing financial and operational environment.
Please send your application and resume to:
No phone calls please.
Har-co Credit Union is a federally insured credit union located in Bel Air, Maryland, with two additional branches in Abingdon and Aberdeen. Har-co is committed to providing a positive work environment for its employees and hiring the best to serve our members. Har-co always welcomes new applications and resumes to keep on file. Har-co Credit Union is an Equal Opportunity Employer